CASE STUDY: PAY AND REWARD REVIEW

Supporting an evidence-based organisation-wide pay review for a national education body

Role evaluation, job profiling, market benchmarking, pay structure development and implementation modelling

The client

A national not-for-profit organisation operating within the education sector, employing staff across a range of professional, specialist and leadership roles.

The challenge

The organisation wanted to review its job hierarchy and pay arrangements, supported by robust and independent evidence.

Its specialist roles did not always fit neatly within conventional job categories, making comparisons based on job titles unreliable. Before considering market pay, the organisation needed greater confidence that roles were being placed consistently within its existing hierarchy and a clearer definition of what distinguished one level from another.

The review also needed to support decisions about pay ranges and implementation, taking account of equal pay, affordability and forthcoming negotiations with recognised trade union representatives.

Our approach

EBRS developed a staged approach that established a consistent internal framework before applying external market evidence.

a) Evaluating roles and establishing the hierarchy

We began by analytically evaluating a representative sample of roles using the EBRS Role-Check job evaluation system.

The results were used to test the organisation's existing hierarchy and identify the characteristics that distinguished each level. Drawing on this evidence, we developed a job profiling framework defining the requirements of roles across the structure.

After confirming the framework with the client, we profiled the remaining roles and allocated them to the appropriate levels. This provided a consistent organisation-wide structure without requiring every role to undergo a separate full analytical evaluation.

The framework also gave the organisation a practical basis for assessing new and changed roles in the future.

b) Benchmarking the roles

Once the internal hierarchy had been established, we benchmarked the roles against the external market.

Rather than relying on job titles alone, we considered the purpose, responsibilities, organisational contribution and assessed level of each role before selecting appropriate comparisons.

The benchmarking drew on established salary surveys, using our experience to match roles to the provider's methodology, as well as EBRS Salary-Check and Advert Tracker evidence, relevant vacancies, comparable education and not-for-profit organisations and wider labour-market indicators.

Where roles combined responsibilities that would normally sit in different jobs, we blended or calibrated the available evidence rather than forcing them into a single imperfect comparison.

This produced a more reliable assessment of the market position of individual roles and the organisation's overall salary structure.

c) Developing and modelling the pay structure

EBRS developed a dynamic pay model bringing together the job profiling results, market benchmarks, current salaries and existing pay ranges.

The model enabled the organisation to:

  • compare current salaries and pay ranges with the market evidence;

  • identify roles, groups and ranges requiring particular attention;

  • undertake equal pay and distributional analysis;

  • develop recommendations for adjustments to the pay ranges;

  • model alternative implementation options;

  • calculate costs and assess the effect on individual employees; and

  • consider affordability and internal pay relationships.

This allowed senior leaders to compare different approaches and understand their implications before deciding how any changes should be implemented.

d) Supporting consultation and negotiations

We provided clear supporting evidence for senior decision-makers and helped the organisation prepare for negotiations with its recognised trade union representatives.

This included explaining how analytical job evaluation, job profiling and market benchmarking had been used within the review.

Our advice recognised that external market evidence can inform salary decisions but should be considered alongside internal relativities, equal-value principles and equality impact.

The value of the work

The review gave the organisation an integrated and independently evidenced framework for making decisions about roles, levels and pay.

It enabled the client to:

  • establish a clearer and more consistent job hierarchy;

  • allocate roles using defined level requirements;

  • apply market evidence more reliably;

  • assess whether the existing pay ranges remained appropriate;

  • identify where adjustments were most strongly supported;

  • understand the equality and distributional implications of the options; and

  • compare the cost and employee impact of different implementation approaches.

Rather than providing a set of standalone market figures, EBRS connected job evaluation, job profiling, salary benchmarking and pay modelling within one coherent review.

This gave the organisation a stronger basis for pay decisions and union negotiations, as well as a practical framework for managing roles and pay in the future.

Need support with a complex pay review?

Whether you need to test an existing job hierarchy, develop a job profiling framework, benchmark specialist roles or model changes to your pay structure, EBRS can provide an independent and proportionate approach.