Employee reward surveys and focus groups
Employee insight to support better reward decisions.
Employee feedback can provide valuable context when reviewing pay, benefits, grading or wider reward arrangements.
EBRS designs tailored employee surveys and facilitates focus groups to help organisations understand how employees experience their reward arrangements, identify concerns and test potential changes.
We work mainly with housing associations, charities and smaller organisations, using proportionate approaches that are shaped around the decisions the organisation needs to make.
An independent facilitator can help employees feel more comfortable sharing candid views, particularly where the issues are sensitive.
Related services:
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Surveys can provide a broad view across the workforce and allow findings to be analysed by employee group, function, grade or other relevant categories.
A well-designed survey gives employees an opportunity to be heard and can provide useful evidence for future reward and communication decisions.
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Focus groups allow issues to be explored in more depth and give employees an opportunity to explain the reasons behind their views.
As independent facilitators, we create a safe space for people to bring up inconsistencies or perceived unfairness in the pay and reward system that management might not be aware of.
Employee suggestions can help to shape future reward initiatives.
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A charity client sought to understand its employees’ views on the pay structure, performance management, employee benefits, recognition, and training and development.
At the start of the project, we conducted interviews with key stakeholders to gather initial insights, setting the stage for a broader survey.
We then created a Survey Monkey questionnaire to explore the key themes and to test some options.
This achieved a strong completion rate and generated useful, candid feedback.
Based on this feedback, we developed a pay structure that better emphasised career progression, recommended the development of a competency framework to go alongside their performance management system, and coherently tied the changes to a new reward strategy that reflected their values.
Need employee insight to support a reward review?
Whether you need a focused employee survey, a series of facilitated discussions or a combined approach, we would be happy to discuss what you need and suggest a proportionate way forward.