Employee surveys & focus groups
The best way to ensure that your reward strategy is relevant to your employees is to check their opinion and by using an external organisation, your staff are more likely to engage in the process and state their feelings.
We run customised employee opinion surveys, analysing the results and interpreting these for you. Information is treated sensitively, taking care to adhere to data protection principles.
On-site focus groups are a great way of finding out what people think and testing potential options. It’s fascinating to hear what staff are willing to share with us!
-
Well-designed surveys can reach all of your employees, providing quantifiable data that can be more easily analysed.
The act of surveying itself can make employees feel valued and heard, potentially increasing their engagement.
-
They gather direct feedback on employees’ perceptions of reward, highlighting what are of the most (and least) value.
As independent facilitators, we create a safe space for people to bring up inconsistencies or perceived unfairness in the pay and reward system that management might not be aware of.
Employee suggestions can help to shape future reward initiatives.
-
A charity client sought to understand its employees’ views on the pay structure, performance management, employee benefits, recognition, and training and development.
At the start of the project, we conducted interviews with key stakeholders to gather initial insights, setting the stage for a broader survey.
We then created a Survey Monkey questionnaire to explore the key themes and to test some options.
This had a high completion rate and produced some candid responses!
Based on this feedback, we developed a pay structure that better emphasised career progression, recommended the development of a competency framework to go alongside their performance management system, and coherently tied the changes to a new reward strategy that reflected their values.